Whitelisting
Users may need to work with their IT department to prevent any access issues caused by their organization’s cybersecurity policies. In the event that a user is experiencing challenges or seeing ‘connection error’ messages, whitelisting is the first thing they should try in order to resolve the issues.
If your organization restricts domain names that are accessible from your network, please ensure all subdomains of our main domain a16s.com (*.a16s.com) are accepted to ensure you have uninterrupted access to our product.
If you need further help please contact your Customer Success representative.
Data Privacy Policy
The ALICE Privacy Policy may be found here.